What is your warranty policy?

Depending on the nature of the product, we have warranty periods ranging from 1 to 5 years, along with lifetime technical support. Click here to learn more about our warranty policy. Products in our industrial ethernet series, including the DIN Rail Mount Industrial PoE Switch and Industrial Media Converter, have a 5-year warranty period.

How do I choose a suitable PoE switch?

A PoE switch delivers power and data to other network devices over one Ethernet cable. How you choose a suitable PoE switch is greatly dependent on your telecommunication network needs. An unmanaged PoE switch provides the most basic function of enabling connected networks to communicate, whereas a managed switch provides the same function as an … Continued

How is the quality of your products assured?

Fiberroad is ISO9001 certificated, and our products have passed CE/FCC/RoHS certifications. 100% of our products are tested before shipment to guarantee that no damaged stock is delivered to customers, which has resulted in our impressive RMA rate of less than 1%.

What types of products and services do you provide?

We provide a wide range of products and services for all your industrial network communication needs. Our product range includes industrial media converters, managed and unmanaged ethernet switches, 8 to 24 port PoE switches and DIN rail mount PoE switches, xWDM systems, optical transceivers and solutions for optical transport and IP convergence. In addition to … Continued

Can you provide more information about the expertise and experience of your R&D group in developing high-quality network communication products for engineering applications?

Our R&D team has a wealth of expertise and experience in the areas of network communication technology, cloud computing, and Internet of Things applications. We have a strong commitment to innovation and keep up-to-date with the latest industry trends so that we can provide high-quality products for engineering applications. Our team also works closely with … Continued

What is your product line?

We have a wide range of products, including media converters, ethernet switches, xWDM systems, optical transceivers etc.

How does Fiberroad ensure high quality standards in all aspects of its manufacturing and product development processes?

Our experienced R&D team and skilled workers are dedicated to delivering the highest quality products. We guarantee stability through rigorous testing procedures, as well as our ISO 9001:2008 certification. In addition, Fiberroad has strict quality control standards that are monitored throughout all aspects of the manufacturing process – from design to finished product. This helps … Continued